THE BRIEF:

After providing services to various respective clients, their experience on working with us, how we served them as an agency, all play a key factor in noting down the essentials comments that make us who we are and help us improve in the future.

HOW THE IDEA CAME UP:

Apart from creating services, knowing what the client expects in the end, and the outcome of receiving their satisfaction always tells its own story. Here at Baker Media, we strive for such attention to detail. Understanding our clients on a more personal level helped us see a different side of the business and client relationship.

THE VALUE IT ADDED:

Getting reviews firsthand, making it a personal connection with the clientele helps make our company less corporate and more open to the ideas and criticism that can strive for better visual aids to be presented for the next set of clients to come. Moreover, it makes us seen and heard as an agency and from a research point of view, it drives sales.